Terms and Conditions

Disclaimer of Liability and Warranties

While Eastside Bus & Coach Services Pty Ltd and Airport Bus Eastside ensures the optimal performance of the site, you agree that you use this site at your own risk. You acknowledge that Eastside Bus & Coach Services Pty Ltd and Airport Bus Eastside are not liable for any delays, inaccuracies, failures, errors, omissions, interruptions, deletions, defects, viruses, communication line failure or damage to your computer system or network.

Termination

Eastside Bus & Coach Services Pty Ltd and Airport Bus Eastside reserves the right to immediately terminate your use of, or access to, this site at any time, if Eastside Bus & Coach Services Pty Ltd and Airport Bus Eastside decides at its sole discretion that you have breached this agreement or any relevant rule or regulation or you have engaged in conduct that Eastside Bus & Coach Services Pty Ltd and Airport Bus Eastside considers to be inappropriate or unacceptable.

Refund Policy

Eastside Bus & Coach Services Pty Ltd and Airport Bus Eastside will provide a full refund, less an administration fee of $15.00 if a ticket is cancelled greater than 2 Business days in advance of booked travel. Tickets cancelled less than 2 business days in advance of booked travel will receive a 50% refund upon cancellation of the original ticket price, provided service arrangements in respect to the booking have not commenced. Where service arrangements have commenced in regard to a booked service, no refund will be provided.

Eastside Bus & Coach Services Pty Ltd and Airport Bus Eastside will honour pre-paid tickets for a period of up to 6 months from the date of the booked travel with no administration fee. After this 6-month period, tickets will no longer be valid.

Eastside Bus & Coach Services Pty Ltd and Airport Bus Eastside will not provide any refund of tickets purchased through external agencies or Travel Agents. Such tickets are able to remain as open tickets for a period of 6 months upon which time they will no longer be valid. Open tickets are able to be used to book services to the value paid on such ticket for a period of 6 months.

Privacy Policy

Your privacy is very important to us. You should read the information contained in this Privacy Policy. As part of the normal operation of our services we collect, use and, in some cases (by Court order), disclose information about you to third parties. Your privacy will be protected.

Our Core Privacy Principles

Our core privacy principles remain the same throughout. We do not sell or rent your information to third parties. We do not give your personal information to advertisers. We use safe, secure encryption technology to protect your personal information. We only collect information which is necessary to process bookings and queries. We adhere to the requirements of the Privacy Act 1988 (Cth), (as amended by the private sector provisions which came into effect on 21 December 2001) (the "Privacy Act"), and we strive to provide a consistent set of privacy practices throughout our operations.

For more information on privacy please contact us.

Copyright Information

Copyright of all documents/images in this website are vested with the Directors of Eastside Bus & Coach Services Pty Ltd and Airport Bus Eastside. Documents must not be reproduced unless permission is sought in writing from Eastside Bus & Coach Services Pty Ltd and Airport Bus Eastside. Documents (or excerpts) that are reproduced without permission may result in legal action being instigated in relation to copyright infringements.

Security Policy

Our online payment gateway is supplied by the Westpac Bank via their service "Web Advantage".

All paymnents are processed over SSL 128-bit SSL encryption for your protection.

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